Terms of service
Welcome to Hello Comfy. By accessing our website and purchasing from us, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site.
1. Overview
This website is operated by Hello Comfy. Throughout the site, the terms “we”, “us” and “our” refer to Hello Comfy. By using our site or purchasing from us, you agree to be bound by the following terms and conditions, along with our Privacy Policy, Returns & Refunds Policy, and any other linked policies or legal notices.
We reserve the right to update these terms at any time. Your continued use of the site after changes are posted constitutes acceptance of those changes.
2. Online Store Terms
- You must be at least the age of majority in your jurisdiction to use this site or have parental consent.
- You may not use our products for unlawful purposes or violate any Australian laws in using our services.
- Breach of these terms will result in immediate termination of services.
3. General Conditions
- We reserve the right to refuse service to anyone at any time.
- Content (excluding credit card data) may be transferred unencrypted across networks. Credit card data is always encrypted.
- You agree not to duplicate or exploit the Service without written permission.
4. Product Information & Availability
- We strive for accuracy in descriptions and imagery but cannot guarantee all content is error-free or up-to-date.
- Products and pricing may change without notice. We reserve the right to discontinue any product at any time.
- Some items may be available in limited quantities and subject to our Returns & Refunds Policy.
5. Order Accuracy & Billing
- We may cancel or limit orders at our discretion, including those with the same billing/shipping info or deemed to be from resellers.
- You must provide accurate and current billing and contact details.
- See our Returns & Refunds Policy for more information.
6. Optional Tools & Third-Party Links
- We may offer access to third-party tools or services “as is.” Use is at your own risk.
- Our site may contain links to external sites. We are not responsible for their content, policies, or services.
7. User Comments & Submissions
- You agree we may use your submitted feedback or content without restriction.
- Offensive, unlawful, or misleading content may be removed at our discretion.
- You must not impersonate others or submit false information.
8. Personal Information
Your personal data is handled in accordance with our Privacy Policy.
9. Errors & Omissions
We reserve the right to correct pricing or product errors and to cancel affected orders without prior notice.
10. Prohibited Uses
You are prohibited from using our site or services for:
- Any unlawful or harmful activities
- Uploading malicious code
- Violating intellectual property rights
- Harassment, discrimination, or fraud
- Collecting personal data without consent
We reserve the right to suspend access if prohibited use occurs.
11. Disclaimer & Limitation of Liability
Our services and products are provided “as is.” We do not guarantee uninterrupted, error-free use.
To the extent permitted by law, we disclaim all warranties and are not liable for any loss, injury, or damages resulting from your use of the site or products.
12. Indemnification
You agree to indemnify and hold harmless Hello Comfy and its affiliates against any claims or demands arising from your breach of these Terms.
13. Severability
If any provision of these terms is found to be unlawful or unenforceable, the remainder shall remain valid and enforceable.
14. Termination
We may suspend or terminate access at any time if you violate these Terms. Your obligations and liabilities will survive termination.
15. Entire Agreement
These Terms, along with our other policies, constitute the entire agreement between you and Hello Comfy.
16. Governing Law
These Terms are governed by the laws of Victoria, Australia.
Contact Us
If you have any questions about these Terms, please contact:
Email: sales@hellocomfy.com.au
Website: www.hellocomfy.com.au
Last updated: 12 June 2025